![]() Autopay & Paperless Bill: Pay full plan cost until discount starts w/in 2 bill cycles. Employees, upgrades, and migrations to fiber not eligible. One wireless discount per customer account. Wireless and internet services billed separately. Must maintain eligible wireless service for continued receipt of $20/mo savings. Internet service address must match wireless billing account address. Includes $20/mo savings for eligible AT&T postpaid wireless customers and $5/mo Autopay & Paperless bill discount. Price for Internet 300 for existing eligible AT&T postpaid wireless customers. $35/mo Internet Offer: Subj to change and may be discontinued at any time. for purchase or on installment, non-qualified customers must purchase additional Gemini up front. and equipment fees for 1 Gemini for well qualified customers otherwise $120 for new Gemini or $49.99 for Certified Restored Gemini. Actual customer speeds may and are not guaranteed. 1GIG speeds require the latest router & recommended setup. †† Internet speed claims represent maximum network service capability speeds & based on wired connection to gateway. Internet 300, 500 and Internet 1000 guards against known threats only compatible Gateway and Smart Home Manager app required security features must be enabled protects devices connected via Wi-Fi or ethernet. Equipment lease req’d for DIRECTV via Internet customers in some sales channels. $19.95 activation & equipment lease req’d for satellite customers. Early agmt termination fee applies ($20/mo.) & add’l fee(s) applies if equip. Add’l fees may apply to non-qualified customers. New approved residential customers, price incl. AT&T ActiveArmor SM internet security included - 24/7 proactive security that helps stop threats before they get to youĬompatible Gateway and Smart Home Manager app required security features must be enabled.Satellite customers are subject to equipment non-return fee(s) if equip. That’s a $120 value!įirst device available for well-qualified customers. Our newest Gemini device is included with your service.Device may need to be in billing region in order to view local channels. Local channels may not be available in all areas. Availability of RSNs varies by ZIP code and package. Regional sports, with the most in-market RSNs and local channels included, where availableĬompared to cable, Dish and most streaming providers.270+ channels via Satellite (140+ channels via Internet), including more sports & movies: CBS Sports Network, Discovery Family, FX Movie Channel, NHL Network, STARZ Encore & more.Questions about this change? Go to att.com/ProrationPolicy for more information and to see the revised section of your service agreement(s). For products not listed above, refer to their terms of service for more information. Your service(s) will continue until the end of your billing cycle but you won’t get a refund (prorated credits) for any remaining days left in your billing cycle. Starting January 14, 2019, subject to applicable laws, we’re updating your agreement(s) to include your recurring service(s)/programming charges and fees won’t be prorated if you cancel the above service(s) on any day other than the last day of your billing cycle. We want to remind you that you’re billed in advance for recurring service(s) and/or programming charges and applicable fees based on the terms of your current service agreement(s) with us. Please read this if you receive DIRECTV, AT&T U-verse® TV, AT&T Internet, AT&T Phone, and/or AT&T Fixed Wireless service(s). However if you were charged for the service month that started after your cancellation date, then it would be an issue. So if you canceled mid-month, you still pay for the remaining days. Once account is closed, you have to call to discuss billing or get the bill resent.Īs of a couple years ago they stopped prorating bills. ![]() I told them I tried, my act was closed, so I couldn't access it Their other suggestion was to go to MYATT>com and get billing from there. There suggestion was to go to an AT&T store and ask (I was already in one), and they couldn't/wouldn't help. They couldn't answer any questions regarding: Why I was billed after my cancellation, Why I didn't receive any additional bills in the mail or Could I get any previous bills to see what they say. None of which could help me except to say that I had been billed to mid February. Getting through right away (surprise, surprise) I ended up talking to: So I went to AT&T store and they said I had to call customer service. which they did, But put on hold until the call dropped. First I was to wait 18-20 for them to call back. I contacted the collections agency, they were unable and unwilling to help. Fast forward to today, and I receive a collections agency bill, for an unpaid AT&T debt. I received the final bill (so I thought) from them and paid it off. I canceled my account with AT&T on Jan 2.
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